Receiving an Assignment (Mobile Team Member)

This page outlines the workflow once a Mobile Team Member has received an assignment.

1. Mobile Crisis Unit members with a status of Available will receive a text notification when they are assigned to a crisis.
   1. Mobile Crisis Unit Members will also receive an alert within the system
2. Clicking the address will provide directions from the Mobile Team Member’s location to the crisis location

3. Clicking the link next to View/Acknowledge on the web app notification or the link after the work ”Tap” on the text notification will provide the user a detailed summary of the intake form.

App Alert

Text Notification

1. After reviewing the crisis information, the user must click Accept or Decline
   
2. If Decline is selected, the user must provide a reason for declining
   
   
3. If Accept is selected, the user will then click the Arrive button when they have arrived at the scene
4. Crisis information for the crisis is entered on the Mobile Unit tab
   
   
5. At the conclusion of the crisis, the user will set the Final Disposition and click Submit and Close