How to View or Edit an OpenBeds User

This process outlines how administrative users can view a user’s profile/details or edit a user’s profile details.

1. Login to OpenBeds.
2. If multiple accounts are displayed, ensure to select the appropriate administrative account.

3. Navigate to Manage Users.

   
   

4. Search for the user in the list by name, email, partial email, etc. Use the filter tool if needed. For full details on how to locate a user, see: How to Search for an OpenBeds User or Filter the User List

   
   

5. Certain details display in the table, like name, status, role, organization, or last login date. Click on the user’s name and the User Details panel will appear with more of the user’s information. For administrators, all fields are editable. Make sure to click Save at the top to save any changes.

   
   1. For role MCU Team Member within Crisis Organizations, Responder specifics are also editable here at the bottom of the Details panel. This is where you can add or modify Response Types, Responder Types, Responder Specialties, Regions, and Responder Tags.
      
      

6. The user’s organization/service access is also editable in the Access panel; here you can grant access to any or all services associated with your organization.
   

7. Additional user fields are also visible if you download the user list:

   1. Responder tags, regions, types (Crisis Organizations and users with role MCU Team Member only)

   2. Created date

   3. First login date

   4. Deactivated date

   5. Deactivated by

   6. User ID

8. To download the user list, close out of the user panel and click the Download User List button. For full details on downloading the user list, see: How to Download the OpenBeds User List