Toggle the Availability of MCU Team Members

1. Log in to OpenBeds, select your Crisis Administrator role
2. Click on the “monitoring” tab
3. Locate the team member you wish to update availability for
4. Select “checked in/checked out” from the “on call” column
5. If selecting “checked in,” select the appropriate availability status from the “availability” drop down
6. Click Save
   

Force Changing Status for an MCU who is “stuck” in a Status They Do Not Want to be in

1. Log in to OpenBeds, select your Crisis Administrator role
2. Click on the “monitoring” tab
3. Locate the team member you wish to update availability for
4. Select “Available” from the “on call” column
5. Click Save
   • A prompt will appear that states “This will update the user's availability status. Are you sure you want to continue?”
   • Select “Yes”

IMPORTANT!

• Your updates will not save until the “saved” button is clicked
• The “status” column that you will see is the last known call status. It is NOT reflective of the responder’s availability status.
• Never change the status of an MCU that does not belong to your organization